Absolutely top tier service. I could not find a bad thing to say about this place. Scott didn't feel like a salesman, it felt like visiting an old friend. A nice, genuine, local guy who truly wants to help you find the right bed, whether you buy it from him or not. He's knowledgable on his products and will go the extra mile to ensure your needs are met. With no guarantee we would be returning after our lunch, he took out mattresses from the store room whilst we were gone and put them on frames as he 'thought we might like them'. He went above and beyond to find someone to deliver our mattress within 1 working day instead of the allocated time slot on the Thursday. I will be a customer of this place for life. Both Premier Bed Stores and Scott himself are a credit the North West.